Agency Referrals

Thank you for your interest in partnering with the Mississauga Furniture Bank! The Mississauga Furniture Bank works in conjunction with local agencies and outreach centres serving individuals and families who are re-establishing a home. These agencies play a critical role by helping to screen potential furniture recipients. This helps us to ensure we maintain our focus on serving those most in need including those leaving shelters or abusive situations, as well as refugees to Canada. To receive furniture from the Mississauga Furniture Bank clients must be referred to us by one of our "registered" partner agencies.

Step 1 – Become a Partner Agency

If you are a registered charity that works with families in need of furnishings please complete this form:

Agency Partnership Form

(To see if your agency is already a registered partner, please click here.)

Registered Partners: Afghan Women's Organization Armagh House Associated Youth Services of Peel AYSP Barbertown Co-operative Homes Inc. BMC Settlement and Employment Services for Newcomers to Canada Catholic Crosscultural Services Peel Catholic Family Services Peel Dufferin CMHA Peel - Region of Peel Outreach Program Eden Food Bank Elizabeth Fry Society of Peel-Halton Family Services of Peel Four Corners Health Centre Interim Place Lakeshore Corridor Mississauga Furniture Bank Newcomer Centre of Peel Our Place Peel Peel Children’s Aid Peel District School Board Peel Family Shelter Dundas Peel Multicultural Council Peel Region - Human Services , Client and Community Access Peel Region - Human Services , Client Relationships / Ontario Works Peel Region - Human Services , Community Programs Unit Peel Region - Human Services , Immigration Team Saint Elizabeth Salvation Army - Angela's Place Salvation Army Peel Region Residential Service St. Christopher's Outreach St. Vincent de Paul Society - Our Lady of the Airways Conference St. Vincent de Paul Society - St. Joseph Conference St. Vincent de Paul Society - Merciful Redeemer Conference St. Vincent de Paul Society - St. Catherine of Sienna Conference St. Vincent de Paul Society - St. Dominic Conference St. Vincent de Paul Society - St. Ignatius Loyola Conference St. Vincent de Paul Society - St. Mary Star of the Sea Conference St. Vincent de Paul Society - St. Patrick's Conference Supportive Housing in Peel SHIP The Bridge Prison Ministry The Compass The Dam The Mississauga Food Bank Trillium Health Centre Victim Services of Peel Vita Manor YMCA Peel Youth Village

Step 2 – Coordinate the Furniture Selection

Need Assistance?

The attached presentation guides you through all of the steps.  Note that our old link to inventory is disabled and all new referrals must come through the online store.
Are you interested in having one of our staff provide additional training to your team?  We offer free "lunch and learn" sessions on site at your location or at our warehouse.  Please contact us to arrange a session for you and your coworkers.

Click here to download a presentation of the new referral process.

Once we have confirmed your agency’s registration you may begin the client referral process. Until we have a physical warehouse location – the Mississauga Furniture Bank offers a “virtual inventory” where case workers can review furniture in our inventory. The inventory changes regularly and can be obtained by contacting us - only agencies can have access to this inventory! Please note that inventory is available on a first come first serve basis. (Note that if you right-click on an inventory photo you can save it or email it to your client as part of their input to the selection process.) We make every effort to keep our inventory options up to date but may need to substitute one piece for another should we be unable to provide the exact piece selected by a client.

For agency inquiries, contact : 647-692-1343 (Please note that this number is for Agency Inquiries only.)

Step 3 – Refer a Client

After you have performed a client needs-assessment, there are two options to refer your client:

If your client has access to a computer, they can shop online and create their own wishlist. Once they have completed their wishlist, they can e-mail this information to you, their caseworker. Then, you can use your caseworker login ID to place the order. Please be sure to review the order first to ensure that only those items the client requires are ordered. It is your responsibility to prescreen the orders but the MFB reserves the right to make changes.

The second option is for you to place the order directly using the online shopping page. After logging in using your case worker ID, you can add items to your cart. After completing the checkout process, a representative from the furniture bank will contact you to confirm your order and schedule delivery. If you need assistance, please review the power point presentation above or call 647-692-1343.

Coming Soon …a Furniture Warehouse and Showroom

In the future, the Mississauga Furniture Bank plans to operate a warehouse that can be visited by clients with their caseworkers (by appointment) so that furniture selections can be done in person. At that time, our referral processes will change slightly to facilitate in-person furniture selection.