Thank you for your interest in partnering with the Mississauga Furniture Bank! The Mississauga Furniture Bank works in conjunction with local agencies and outreach centres serving individuals and families who are re-establishing a home. These agencies play a critical role by helping to screen potential furniture recipients. This helps us to ensure we maintain our focus on serving those most in need including those leaving shelters or abusive situations, as well as refugees to Canada. To receive furniture from the Mississauga Furniture Bank clients must be referred to us by one of our "registered" partner agencies.
Step 1 – Become a Partner Agency
If you are a registered charity that works with families in need of furnishings please complete this form:
Agency Partnership Form
(To see if your agency is already a registered partner, please click here.)
Step 2 – Coordinate the Furniture Selection
The attached presentation guides you through all of the steps. Note that our old link to inventory is disabled and all new referrals must come through the online store.
Are you interested in having one of our staff provide additional training to your team? We offer free "lunch and learn" sessions on site at your location or at our warehouse. Please contact us to arrange a session for you and your coworkers.
Click here to download a presentation of the new referral process.
Once we have confirmed your agency’s registration you may begin the client referral process. Until we have a physical warehouse location – the Mississauga Furniture Bank offers a “virtual inventory” where case workers can review furniture in our inventory. The inventory changes regularly and can be obtained by contacting us - only agencies can have access to this inventory! Please note that inventory is available on a first come first serve basis. (Note that if you right-click on an inventory photo you can save it or email it to your client as part of their input to the selection process.) We make every effort to keep our inventory options up to date but may need to substitute one piece for another should we be unable to provide the exact piece selected by a client.
For agency inquiries, contact : 647-692-1343 (Please note that this number is for Agency Inquiries only.)
Step 3 – Refer a Client
After you have performed a client needs-assessment, there are two options to refer your client:
If your client has access to a computer, they can shop online and create their own wishlist. Once they have completed their wishlist, they can e-mail this information to you, their caseworker. Then, you can use your caseworker login ID to place the order. Please be sure to review the order first to ensure that only those items the client requires are ordered. It is your responsibility to prescreen the orders but the MFB reserves the right to make changes.
The second option is for you to place the order directly using the online shopping page. After logging in using your case worker ID, you can add items to your cart. After completing the checkout process, a representative from the furniture bank will contact you to confirm your order and schedule delivery. If you need assistance, please review the power point presentation above or call 647-692-1343.
Coming Soon …a Furniture Warehouse and Showroom
In the future, the Mississauga Furniture Bank plans to operate a warehouse that can be visited by clients with their caseworkers (by appointment) so that furniture selections can be done in person. At that time, our referral processes will change slightly to facilitate in-person furniture selection.